WARNING: Don’t Even Think About Trying To Attract Followers on Social Media Who Want What You Have To Offer Until You Read This!
I remember putting on large scale conferences and events and oftentimes we just wanted to get butts in seats so the photos or the news coverage didn’t look bad. Politicians do it all the time…they’re having a speech on TV and people are staged behind them with their campaign t-shirt or hat on to give the image of solidarity and support. All of this is fine from a public relations or even a public perception perspective. Try saying that three times fast.
But if you’re a business owner you know that a good “look” doesn’t pay the bills. That’s why it’s so important that your online followers are more than your mom, your college roommate, your grandfather, the creepy dude from the post office and that one stalker chick from the gym. You need traffic that is going to convert. Period.
The first thing I want you to do is an audit of your current social media profiles. Don’t worry… a social media audit template is in the Free Socal Media Engagement Power Toolkit. This audit will help you assess what you need to work on moving forward. It will assess where you currently have a presence, where you may not need to have a presence and where you might want to consider having a presence. It will also give you a good snapshot of who your fans and followers are and how they are engaging with you right now.
So that brings us to our first point…
- Followers, fans and likes are nice but conversion is KING.
Followers, Fans and Likes….who cares?
All traffic ain’t good traffic and all followers ain’t good followers. It feels good to go to your page and see that your followers and fans have increased but, if they aren’t the types of followers or fans that are going to take an action that you want then how valuable are they? Eventually, you want this fan or follower to become a customer, donor, supporter, etc.
Do not be deceived. Be wary of companies promising to bring you 1,000s of new followers to your social media accounts. There are a lot of companies out there who use bots to get you more followers. What is a bot? I’m glad you asked!
A bot is a software application that runs automated activity over the internet. Many companies that promise you traffic will use bots to increase your followers. Many of those followers are not even human. What’s the good in having 250,000 Instagram followers when only a fraction of those followers are truly interested in what you have to offer let alone have a pulse.
Now if your goal is just to look like a social media superstar then go for it. Get all the automated followers you can. But if you’re trying to make money…keep reading.
Organic traffic is the best way to go if you want people engaging with your content who have a genuine interest in what you have to offer. I would rather have 500 people following me that I can build an actual relationship with and provide enough value so that they would eventually want to work with me than have 10,000 “people” following me because of an automated system. Don’t get me wrong there are some reputable companies that can help you get followers, but just be sure to do your due diligence.
One more thing…stop following people just because they follow you. That is, unless you’re truly interested in their content. If they get mad and unfollow you because you don’t follow them back, so what? They obviously aren’t interested in what you have to say and they certainly aren’t buying. Poof! Be gone!
- Create valuable content that’s shareable.
Post good stuff on a regular basis.
Don’t panic. It all doesn’t have to be original. You can share an insightful post about something in your niche, share an article that addresses a problem you can solve, etc. When you are sharing make sure you’re no always asking for something in return-buy from you, join your email list, etc. Right now you’re building trust and making them think, “Wow, if this is the value of what I get for FREE, I can only imagine how good the paid stuff is!”
Of course, you’re going to eventually ask them to do something, but you are going to focus on building the value first. After trust is built, taking action will be a natural step in the process of building a relationship. You have to earn the right to take that next step.
Not sure what to post every day? Have a theme for each day. Monday Motivation, Tuesday Tips, Throwback Thursday, Fun Fridays, you see where I’m going with this. Figure out themes that work for your business and go for it. And when you post photos or other original images make sure to tag it with your logo and website or web address to a landing page. Don’t worry, I’ve got a list of more ideas for you in the free toolkit.
Once your content gets shared, (and it will because it’s going to be so fabulous!) you want to make sure someone who is not already a follower or fan that sees it knows how to find more of it. Canva is a great tool to use to create visual content if you’re not a designer. And designing is not my skill so I use Canva everyday and love it!
To stay organized and save time, create a content calendar a month in advance so you don’t have to figure out what you’re posting every day. Or maybe you are going to post every other day. Whatever you decide just stick to it and be consistent. Capitalize on holidays and special events as well. You can also use tools like Hootsuite, Buffer and CapZool to help with scheduling your posts.
- Focus on building a community of engaged participants not just a list of people.
“I’m here so now what?”
It’s kind of like someone getting the nerve to ask you out and on the first date they don’t have anything to say. Probably won’t get a second date, huh? That’s exactly how your followers feel. They’ll stop visiting your page, undo notifications from you and eventually stop following you altogether. You don’t want that.
Engagement can be negative or positive. Be ready to engage on either level.
Consider getting a community manager. Your community manager should be focused on responding to questions, posing questions and posting relevant and related content. You can always be your own community manager if you’re just starting out.
You should also create a social media flow chart which is essentially a road map and set of guidelines to follow if something happens in the “community.” Your flow chart will be a valuable tool if your community manager needs help with a complaint or other customer service issues. You can’t ignore these things…have a plan to deal with them. Complaints and customer service issues can be opportunities to really strengthen your relationship with your followers. I’ve got a template for you in the free toolkit.
If handled properly, the fan or follower will feel great about doing business with you. Also, you have others watching and waiting to see the outcome….it’s like reality TV. Do the right thing and turn this into a win.
- Keep your tone personal and conversational….show your personality!
Who are you?
It’s hard to stand out with all the noise out there in social media land. Your secret weapon is, well, you! Don’t be afraid to infuse those parts of your personality or the personality of your business that gives your fans and followers a sense of what makes you tick. Jokes, stories, pictures…..all of these can be used to distinguish you from the competition and make you stand out more.
With all the new technology that we use every day to start, grow and expand our businesses when it comes to making a sale people buy from people (brands) they like. I don’t see that changing anytime soon. Be likable!
If you’re looking for a magic bullet and instant gratification, this whole “organic traffic gotta engage with people” thing is probably not what you want to hear. But if you only have 100 followers make sure you are providing those 100 fans undeniable value for their time. I’m sure you wouldn’t be mad if 25 of them became customers, right?
The reality is 250,000 quality followers don’t happen overnight. On the flip side, I assure you that in the long run, if you follow these strategies, you will have a list of engaged, valuable followers who are a true representation of your target audience who will ultimately convert into customers.
Like I mentioned, I’ve put together a Social Media Engagement Power Toolkit that will support you as you become the next Social Media Superstar! Details are below.
Download Your Social Media Engagement Power Toolkit Here!
- Social Media Audit Template
- Social Media Content Calendar Template
- Post Ideas To Encourage Engagement
- Social Media Response Flow Chart Template